IMPORTANT NEW INFORMATION WHEN VISITING THE ASSESSMENT AND COLLECTIONS OFFICES

Before you arrive at one of our Jackson County Courthouse locations to update your Individual Personal Property (vehicle) account and/or to pay your taxes (or other Collection transaction); please consider doing your transaction through email.

• You can email Individual Personal Property (vehicle) questions/requests to: IPP@Jacksongov.org
• You can email Collection (billing) questions/requests to: Collections@Jacksongov.org

When visiting in person you must check in first. You can text “jcmo kc” for the Kansas City Office or  “jcmo ind” for the Independence Office to 816-844-6672 to reserve your place in line.

You can also place yourself in the Kansas City line by clicking Kansas City Qless Kiosk or the Independence line by clicking Independence Qless Kiosk.

When we are experiencing a high volume of customers (property owners) in line you may be unable to put yourself in line using QLess.  If this is the case, you may still be able to join the line in-person by proceeding to one of the two Jackson County Courthouses. When you arrive at the Courthouse, please check in with the receptionist for the IPP Assessment/Collection staff on the first floor near the main entry doors and ask to be put in line.

Our regular office hours are Monday through Friday, 8AM through 5PM. Our hours of operation do not change, even if you are currently unable to put yourself in line with QLess.