COVID-19 Service Update
Effective March 24, 2020, Jackson County Collection Department offices in the Jackson County Courthouse at 415 E. 12th Street in Kansas City and in the Historic Truman Courthouse in Independence will be closed to the public for at least 30 days in an effort to help mitigate the spread of the COVID-19 virus. During this closure, any contact or business that you wish to conduct with the County must be done by phone, electronically (email or fax), or regular mail.
Taxpayers needing assistance from the Collection Department can email firstname.lastname@example.org or call 816-881-3232. Many questions can be answered by visiting our website at www.jacksongov.org. As a reminder, taxpayers can pay their property taxes on line, by mail, or by using exterior drop boxes located at the Jackson County Courthouse at 415 E. 12th Street in Kansas City or Historic Truman Courthouse at 112 W. Lexington in Independence.
It has come to our attention that this letter is being mailed out appearing to come from the Jackson County Collections Department. The Collections Department will not garnish wages, bank accounts, or social security benefits for nonpayment of County Real Estate, Personal Property and/or Business county taxes. The letter is a scam and if you do receive it please contact law enforcement.
About the Department
The Collection Department collects and accounts for approximately $905 million in tax revenues for more than 70 taxing jurisdictions, such as cities, school districts, etc., located within Jackson County. Depending on the time of year, our staff assists more than 36,000 taxpayers monthly.
Looking to use Jackson County property data for research instead of paying a tax bill?
Try utilizing Jackson County’s Ascend Web application from a Google Chrome internet browser: Ascend Web..
Senior Quad Payment Program
Jackson County offers Senior Citizens a "Quad Payment Program" to spread their County real estate tax bills over 4 payments. Visit the program page to learn more about this option for seniors.
Delinquent Tax Unit
The Delinquent Tax Unit pursues collection of property taxes on approximately 50,000 delinquent accounts, prepares the annual delinquent tax suit and coordinates the subsequent sale.
Cash Receipts Unit
The Cash Receipts Unit collects, deposits, and records all County revenue.
- For individual personal property tax questions call (816) 881-1330.
- For business personal property tax questions call (816) 881-4672.
- For real property tax questions call (816) 881-3530.
- For general tax questions, call (816) 881-3232.
- For questions related to a pending BOE appeal, call (816) 881-3309.
Telephones are staffed during normal business hours.