8 – 11 a.m: Open to previously scheduled appointments, seniors, & physically disabled individuals. 11 a.m. – 5 p.m: Open to scheduled appointments and walk-ins as time permits. Schedule an appointment through Qless or by coming into the office.
Qless
Stacey Mack is the crucial right hand of the Corrections director. She juggles multiple stakeholders, contends with competing priorities that can change by the hour and always approaches her interactions with the public with patience and compassion.
She manages queries from inmates on the department’s internal administrative request system and monitors email communications from the public to department’s central email account. Stacey is often the first to become aware of a serious safety concern, or an information gap that has caused great concern to an inmate’s family. The is the tip of the spear in efforts to handle customer service with safety and security.
Corrections has worked diligently to improve its relationship with the community it serves through good customer service, integrity, transparency and professionalism. Stacey embodies these principals in every interaction with the public and with her colleagues. No matter the situation, she dives in with enthusiasm and a positive, can-do attitude.
Stacey is a tremendous asset to the collective morale of the administration team. This has been especially crucial during the pandemic when associates and stakeholders approached this environment with hesitation and uncertainty. Her persistent optimism helped encourage the team and alleviate the anxieties of the family members of inmates during this incredibly difficult time.
Stacey began her service to the county in 2011 as a clerk in the Assessment Department. She joined the detention center in late 2015 where she serves as an administrative assistant ii.