News Flash

News Releases 2020

Posted on: December 3, 2020

Jackson County offers extended weekend hours for tax collection for third year


December 3, 2020


Jackson County offers extended weekend hours for tax collection for third year

KANSAS CITY, Mo. – For the third straight year, Jackson County will offer extended weekend hours for tax collection at the historic courthouse in Independence on the first three Saturdays in December.

The Historic Truman Courthouse, located at 112 W. Lexington in Independence, will be open from 8 a.m. – Noon on December 5, December 12 and December 19. Taxpayers can visit the Truman Courthouse during those times to make in-person tax payments, obtain a copy of their bill, make changes to their account, or ask questions of the Assessment and Collection Departments. As a reminder, these functions can also be completed online. 

“This is the busiest time of year for the Collection Department and it continues to go the extra mile to help taxpayers take care of business as quickly and as safely as possible,” said Jackson County Executive Frank White, Jr. “Providing good customer service is a core value of Jackson County and the staff have worked very hard to maintain that during the pandemic. They are essential to the successful operation of this County and I hope taxpayers appreciate their service as much as I do.”

Taxpayers can also make quick and easy payments through the mobile and web-based application called myJacksonCounty. The program allows taxpayers to make a secure payment with a credit card, debit card or e-check with or without setting up an account. The free app, myJacksonCounty, is available for download on Apple and Android devices via the iTunes App Store or Google Play App Store. It can also be found online at

“Paying online is strongly encouraged to limit crowd sizes, but we know we have taxpayers who prefer to conduct business in person,” said Whitney Miller, Director of Collection. “As a result, it is important for us to continue to provide extended weekend hours for taxpayers to make payments. Many taxpayers have taken advantage of this opportunity over the years and we expect that to be the case again. However, due to limited staffing, taxpayers should expect long lines and are asked to be patient, wear a mask and socially distance.”

The Department of Collection mailed tax bills during the month of November. Individuals who don’t receive a bill are still responsible for paying their taxes, which are due by the end of the year. Those who haven’t received a bill by December 10 should check their account online or call the Department of Collection at (816) 881-3232 to find out the amount due.

Other contactless payment options:

Exterior drop boxes for property tax payments are located at the west door of the Jackson County Courthouse in Kansas City (415 E. 12th St.) and at the south door of the Historic Truman Courthouse in Independence (112 W. Lexington).

Taxpayers can also mail their payment to the address on their bill. Payments must be received or USPS postmarked by December 31 to avoid penalty.

Making account changes:

Taxpayers needing to make changes to their accounts prior to paying their taxes are strongly encouraged to do so via email or phone. Simply contact the County at the email addresses below. 

Questions or changes related to: 

  1. Individual Personal Property Accounts (vehicles): email or call 816-881-1330
  2. Business Personal Property Accounts (property owned by businesses): email or call 816-881-4672
  3. Real Property Accounts (Residential or commercial): email or call 816-881-3530
  4. Interest, penalties, fees: or call 816-881-3232
  5. Pending value appeals with the BOE: or call 816-881-3309. 


Media interviews with the Director of Collection can be arranged upon request to: Marshanna Smith, Public Information Officer, (816) 881-1391,

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