MONDAY, APRIL 15, 2019
Helping people is the most enjoyable part of the job for the two administrative professionals in the Human Resources Department.
Office Administrator Maria Leathers said, “As a young girl my mom taught me the importance of hard work and helping others so I pretty much carry that throughout my whole career as far as I love assisting people and helping people and making sure things are getting done so I do enjoy what I do.”
According to HR Specialist Tracy Jordan, she is a people person. “I guess that is what I love the most, dealing with people, trying to help them. Most people that come to Jackson County, I don’t think they know where to go, who to talk to. So just helping the people is what I really love.”
The two answer a lot of questions. Leathers said, “We get phone calls about anything as far as sick leave, to benefits, to FMLA, to overtime or whatever it is just constant calls about things. What forms, where are the forms? Especially for new employees we are constantly letting them know where to get things and this is what you need to do and of course we are always hiring new employees.”
On top of all of the questions she gets from county associates Jordan said she also answers a lot of questions from the public who come into the courthouse and do not know where to go. “People that come into Jackson County they don’t know where the courtrooms are, they don’t know where anything is sometimes.”
The two work as a team and cover for each other when one of them is off. “We want to make sure that when we are out, our desks don’t pile up with things that need to be done so, she and I work really well together,” Leathers said. “Tracy and I are Batman and Robin.”
“We try to provide the best professional public service to the employees and to the public. A lot of the time we rely on each other as far as different policies. We really have to know that personnel rule book to make sure that we are doing the proper things that we need to do so we work as a team on that,” she said.
Leathers is a Kansas City native and has been with Jackson County for four years. She has an undergrad degree from Avila University and has worked in the office management field her entire career. Her typical duties include managing the HR office, assisting the director and deputy director in the day to day processes and work flow.
If there was one thing she could change about her job Leathers said it would be to automate the circulation of paper work that needs to be hand delivered between departments.
“I would really like to see an automated system in place so that it would allow us to work more efficiently with probably less errors, we could better track things,” she said. “The director is working to get that in place but it takes time.”
Jordan has been with Jackson County for four years following eight years working for the city of Kansas City. She grew up in Kansas City and attended Penn Valley and Longview College.